Free delivery for orders over PLN 300
Title 1
If you would like to return your order, please fill out the return form that came with the package. Make sure to include all the information requested on the form, such as the order number and the reason for the return. Once the form is complete, carefully seal the package and attach the shipping label that was also included with the package. Place the package in an appropriate shipping box and be sure to take the package to the post office or a courier service as soon as possible. If you have any questions about the return process, please contact our customer service team for assistance. We hope that you are completely satisfied with your purchase, but if you are not, we are here to help.
Once we have received the order return, the refund will be processed within 14 business days.
Shipping Costs Explained: Everything You Need to Know Before Checkout.
We don't currently offer regular discounts, but we have good news: if you sign up for our newsletter, you'll be the first to receive information about promotions and discount codes. It's worth being a member of the Bash Club!
As soon as your order is shipped we will send you a track & trace code by mail. This way you can track your order.
Keep in mind that it can take up to 48 hours before the track & trace is available. Can't track your package after 48h? Please send us an email and we will contact the shipping company.
Title 2
No, you don't have to create an account. However, we strongly recommend that you create an account so that you can take advantage of the various benefits it offers. For example, you will be able to access your account easily the next time you visit us, and you will also be able to get personalized recommendations and services tailored to your needs. By creating an account with us, you will be able to make the most out of our services and save time in the future.
We only work with trusted carriers: InPost, DPD, Orlen Paczka, and DHL. You can choose home delivery, a parcel locker, or a pickup point – whichever is more convenient for you.
It depends on the size. But don't worry – before you click "order," you'll see exactly how much the shipping costs will be.
Returns and complaints
No problem – you have 14 calendar days from the delivery date. Just don't use the item you ordered, or we won't be able to accept it.
Complete the form (found here ), package the product, and return it to our address. We will process your refund within 14 days of receiving it at our warehouse.
This happens because we have no control over what happens to the package in the courier's hands. Take photos and contact us at support@bashliving.com. We'll take care of it ASAP.
Contact & Social Media
Email: hello@bashliving.com
Phone: +48 789488208
(Mon-Fri, 11:00 a.m.–5:00 p.m.)
Or via the contact form on the website.